Contact Us

We're here to help. Our team responds to every message within 1 business day.

📎 Need to attach a photo or file?

If your message includes a refund request or defective product report, please email us directly so you can attach the required photos:

support@novurelief.com

When emailing, please include:

  • Your order number
  • A photo or short video of the product or defect
  • A brief description of the issue
  • Whether you'd prefer a refund or a free replacement

For general questions, tracking inquiries, or anything else, use the form below.

Or send us a message

We respond to all messages within 1 business day, Monday–Friday.